On the Reclaimit front page, there are two important functions:
https://admin.reclaimit.com/Customer/sv-SE/cdon/Account/Login
The Search Bar at the top
Are you looking for a specific errand? Search for the order number and press Enter, or the orange Search icon.
Enabled Field
The section called Enabled contains your errands.
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Open cases
- Errand, waiting for your response, within either 24 or 72 hours.
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Parked cases
- Errands currently with the customer, or returns on their way to you
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Approved errands
- Errands you have solved by approving them, for example, a customer who has been refunded or had a new item shipped to them
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Rejected errands
- Errands declined or cancelled, for example, a customer who was rejected or stopped replying
You can also find a summary of all your ongoing errands under the Overview.