Onboarding process on CDON - Overview

Steps for onboarding on CDON (From application to first upload):

1. Apply to sell on CDON by using the application form (if a CDON New Sales rep. have contacted you - you may skip this step). 
   
   
2. If your application is approved, you will receive an email with a link to the Merchant registration form. Complete the form with the following details:
   • Company information 
   • Customer Service information
   • Company address
   • Return address
   • Company signatory information
   • Bank/payment details
   • Company registration certificate
   • VAT certificate
   • Agree to Terms & Conditions
   • ID (passport or other identification)
     
     
3. Within a couple of weeks after submitting the registration form, you will receive a CDON welcome email containing:
   • Login information to CDON Connect
   • DAC7 mandatory form
   • Product compliance information 
     
     
4. You will also receive an email with customer service details, including:
   • Login information to Reclaimit (CDON's Customer Service platform)
   • Reclaimit rules and training material
     
     
5. Start to upload products and sell on CDON!