Customer Service

Customer Service In Reclaimit

• Reclaimit Training Material
• Customer Service in Reclaimit
• Statuses to use in Reclaimit
• Reclaimit FAQ
• Escalations to CDON Customer Support and Refunds

Customer Service Errand Types

• Missing Errands
• Regret Errands
• Complaint Errands

Customer Service Best Practice Tips

• Customer Service Handbook
• Communication To Customers
• Issue Examples For Customer Satisfaction
• Targets for Customer Satisfaction
• Boost Your Customer Satisfaction

Order Management

• Refunds in CDON Merchant Center
• Unfetched Parcels
• Order Handling & Fulfillment
• Escalated customer errands

Policies

• Fraud Policy