The Merchant support is intended for questions you may have about your account, your payments or your sales. About anything, in fact. You can reach them on working days (08:00-17:00) via email at seller@cdon.com.
If your question concerns a specific customer order, it is best for you to contact our customer service instead. Remember to always quote the order number when you contact customer service so that they can resolve the case quickly and easily.
Email: order@cdon.com