To ensure your customers receive the best possible delivery updates and a seamless experience, we highly recommend using specific carriers that are fully integrated with our system.
Carrier and Tracking ID Requirements
- Each order row must include both the carrier name and the corresponding tracking ID at the time of fulfillment, whether the order is processed via integration or manually.
- Exception: For order rows below 299 SEK, when the delivery county is the same as the sender's county, providing a tracking ID is not mandatory. However, to ensure a smooth delivery experience, we strongly recommend including one whenever possible.
See the Full List of Recommended Carriers
| Bring / Posten Norway |
| Budbee |
| Chronopost |
| CityMail |
| DAO |
| DB Schenker |
| DHL |
| DPD |
| Early Bird |
| GLS |
| Helthjem |
| ICA Paket |
| Instabox |
| Matkahuolto |
| Posti |
| Postnord |
| Not traceable* |
Not traceable – Applies when the delivery address is within the same county as the sender and the order value is below 299 SEK.*
Why Use Recommended Carriers?
- Seamless Tracking: Integrated carriers provide precise and timely updates within the Ingrid tracking widget on CDON.
- Enhanced Customer Experience: Your customers will have a clearer overview of their delivery status, reducing inquiries and improving satisfaction.