Why can’t I see a discount tag on my product even if I lowered the price?

To generate a discount splash on your products you will have to lower the price from the current price of the product. Therefore, it’s very important that you send in the correct price from the beginning (Original Price). If you for example send in a product with an original price of 500 SEK and a sale price of 250 SEK which is 50% OFF, we will register the 250 SEK as the price and no discount splash will be added as we are looking at the lowest price the last 30 days.

Example:

Product “ABC” is exported day 1 with 500 SEK and 250 SEK sale price the price on displayed on site will be 250 SEK without a discount splash.

If Product “ABC” is exported day 1 with 500 SEK and lowered day 2 to 250 SEK a discount splash with 50% will be shown to the top left on your product.

If Product “ABC” has a discount splash with 50% OFF and you set the price to 400 SEK instead day 3 which would be 20% OFF from 500 SEK a discount splash will not be shown as we have registered 250 SEK as the lowest price before. It is possible to set the price to 200 SEK during this 30-day period to generate a 60% splash so a partial price decrease during a 30-day period is no problem. After 30 days the price splash will disappear, then you will have to keep the original price in place for 30 days to be able to campaign the product again.